Microsoft Dynamics Technology
ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management) are solutions developed by Microsoft to safeguard all the corporate compartments in all the sectors and branches of the market. The Solutions can be distributed in the Cloud and are clearly integrated with other Microsoft products.
Social Engagement: Safeguarding the Customer’s information
Microsoft Dynamics CRM and our competency, allow You to manage the User’s Experience meaning the perception of Your Company from Your customer’s point of view strengthening continuing business relationships.
MICROSOFT OFFICE AND OFFICE 365
The system is completely integrated with the Microsoft Office Suite and Office 365.
Excel sheets can be used immediately and directly to import and export Data and Word files to create union printouts of marketing files, deals and orders.
MICROSOFT DYNAMICS NAV
Born interconnected with Dynamics NAV, the commercial branch will be able to visualise in real time: Customers, Credits, Defaults and Orders’ and Invoices History. After Sales Operators will be able to verify active contracts with the customer, activate on-site interventions and track the timetables for their execution.
Files managed and created through CRM can be registered and connected, as soon as created, with Microsoft Sharepoint. Their research and opening can be done directly from Sharepoint. Other softwares from Microsoft, like Dynamics NAV, will be able to connect files archived on Sharepoint by CRM.
Integration at the moment of creation with the whole Microsoft Universe: Yammer for Social sharing within the company, Bing maps for geo-reference on the activities, Exchange for Mail and Calendar sharing, Power BI for result analyses fo campaigns and activities.