CertiFlow is a managing Solution for Certifying Organisms, inspection, verification and trial and registration laboratories that must respond to precise requirements specified in the international regulation ISO/IEC 17011 and in Italy are controlled by the unique accreditation entity Accredia, appointed by the Government.

Developed on Microsoft Dynamics technology it includes the following Entities:

Microsoft Dynamics Nav: Billing Activities management, general accounting management, active and passive, or profits management, Credit control, Defaults management and reports generation to cover compulsory assignments.

Microsoft Dynamics CRM: end user management, customer details management, contracts, orders and activities management, management of the whole deal cycle up to the contract signing.

Web Portal: An active interface towards the outside to better manage the relations with one’s suppliers and associates.

DIRECTIVE MANAGEMENT

Certiflow is perfectly integrated with the flows of the following Directives:
· Elevators
. Lifting Plants
· automotive
· Toys and Amusement Parks machinery
· Electric Systems/Grounding
· Machines
· PED – Under Pressure Machinery
· Acoustic Emissions (Noise Pollution)
· System Certification
The Solution allows to add new flows at a small cost.

Certiflow Pluses

ONLINE ACCESSIBLE PLATFORM

Certiflow can be totally managed online even on Microsoft Azure systems and integrated with Office 365 and Microsoft CRM online. Based on innovative technologies the choice of moving from an online installation (Web Client) to one on the premises (client) can be made at any given time without further personalisation or new developments

CONNECTING WITH WHOM VALUES US

The collaboration with offices or professionals from outside the organisation is part of the business of this type of company, supplying them with a platform from which to manage their work and needs makes the relationship less formal and of faster execution.

SAFEGUARDING OF THE MARGINALITY

Data Aggregation under a single system ERP makes feasible a punctual analysis of the profit margins and the efficacy of the betterment actions without the use of complex business intelligence systems. This means a lower cost for tools, interested parts and management control capabilities.

CERTIFLOW SYSTEM

TARIFFS MANAGEMENT, COMMERCIAL DEALS AND CONTRACTS

In the certification sector it is very important being able to supply clients with contracts that allow them to manage many certifications offering a cheaper sales formula. Thanks to the completely integrated system it is possible to apply different kinds of Billing from the accounting module without affecting the amount of time needed to complete the operation.

ACCOUNTING MANAGEMENT

Beyond supplying all the basic functions needed for accounting and financial management (cash flow), CertiFlow integrated Netribe Group’s EASYGO 4NAV add-on particularly to manage Italian Fiscal Peculiarities:

– Competency management
– Calculation of Profits and Investments
– Analytic and Industrial accounting
– Creation and Control of budget advancement

Add to these functions the ones specific to this sector.
We gave particular attention to the integration with filing tools for files archiving and back-up archiving for fiscal requirements.

MANAGEMENT CONTROL

With multi-dimensional management, a typical function of Microsoft Dynamics NAV, it is possible to characterise every single line of accounting, storage, invoice, hours worked to be able to organise the data into multi-dimensional cubes without having to use complex Business Intelligence systems. Using Excel free products available with Microsoft Dynamics NAV like Jet report light or Power Pivot, we can even push beyond complex management controls introducing data coming from the whole itinerary.

SERVICE SUPPLIER MANAGEMENT

CertiFlow manages communications with one’s professionals giving them a tool to find any work done for them and any affiliate, recording the result of the action attaching the necessary documentation, to see their compensations and to have a history of them. All in a guided route to reduce the chance of error or incomplete information.

CALL CENTRE MANAGEMENT INBOUND AND OUTBOUND

The call centre management module is a Microsoft Dynamics CRM add-on for the integration, into a single operative tool, of the information collection, management and consolidation procedures, with the customers through a plethora of channels:
– Call centre, Inbound and Outbound
– Email, SMS
– Mail etc.
The system allows to:
– Access the historic information pertaining the company, the client and their assets.
– Effect statistic interrogations and predispose analytic reports and synthetic indicators finalised to the definition of specific marketing activities.
– Integrating with social networks to communicate and discover through them the company’s satisfaction degree on the market.

INTEGRATED FILES MANAGEMENT

Using SharePoint any file created by a company procedure can be automatically archived. This filing system allows to organise the hard copy like: Contracts, Minutes (Notes), Competition documents and to be able to access them for the company operators, and, through the corporate portal, to make them available to the customers.